View Our Website View All Jobs

Shift Supervisor


Posted: March 23, 2018

POSITION SUMMARY                          

Reporting to the Borough Managers, the Shift Supervisor will supervise the daily operations and workflow of the Pretrial Associates in the central booking facility including extended operations in BEX or FTA as directed. The Shift Supervisor supports the Agency’s efforts to process defendants for arraignment in a timely manner, ensuring the flow of information between NYPD, Department of Corrections and the Office of Court Administration. He/she oversees a staff of 5-7 associates per shift, working collaboratively with their co-supervisors.


  • Supervises the work of Pretrial Associates in gathering information from newly arrested defendants to determine their eligibility for release on recognizance (ROR)
  • Oversees daily site operations including but not limited to: workflow and distribution; quality control and scheduling
  • Coordinates agency efforts with outside agencies, and monitoring of staff performance and attendance  
  • Monitors data entry and verification efforts of defendant contacts, transcription of defendants' criminal history records, and potential bail sureties for Bail Expediting Program (BEX)
  • Trains new Associates in all aspects of the agency protocols and pre and post arraignment process
  • Evaluates the performance of new Pretrial Associates during their probationary period and tenured Associates on an annual basis
  • Assists in the compilation of statistical data, and participation in special projects


This is a promotional opportunity and preference will be given to internal candidates who meet the necessary qualifications first. External candidates will be solicited only after current staff applying, have been given appropriate consideration. The successful candidate will have the following qualifications:

  • Bachelor’s degree from an accredited college
  • 6 months experience as a Pretrial Associate with demonstrated ability to assume additional responsibility for shift operations.
  • Relevant experience may include at least 1 year of supervision outside of CJA with knowledge of the New York Criminal Court System and prior interviewing skills, case management or related criminal justice, social or public service experience. Experience with Alternative to Incarceration programs or pre-trial services are preferred.


  • Proficiency in Microsoft Word and Excel is essential. Knowledge of Outlook and other computer systems is beneficial.
  • Manages multiple priorities using good self-management and time management skills.
  • Strong interpersonal skills with the ability to quickly respond to employee concerns about workflow.
  • Willingness to work any assigned tour based on operational need.  

SALARY: $42,349 plus night differential

LOCATION & HOURS: Applicants must be willing to work in any of the following borough locations:

  • Manhattan- Midnight (Updated 3/30/18)
  • Bronx-Evening
  • Brooklyn-Evening
  • Queens-Day  (2)
  • Queens-Flex

NOTE: These hours are subject to change.

Application Deadline: Until filled


Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, .docx, .odt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file