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Case Manager



POSTED: 12/18/17

LOCATION: Queens (Long Island City)                                                                       HOURS: TBD

SALARY: $55K+                                                                                                          STATUS: Full Time


The Criminal Justice Agency (CJA), a non-profit organization under contract with the City of New York to provide pre-trial and research services to the courts, operates a Supervised Release Program in Queens Criminal Court.

The program, which operates during the day and night court in Queens, screens targeted defendants for release at criminal court arraignment, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in a an assessment process to identify needs such as substance abuse and mental health, and agreeing to program monitoring of court appearances and re-arrests.

This is a great opportunity for a dynamic, knowledgeable and experienced individual with a social service, psychology, clinical or legal background to help make an impact on the ever changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city.


The Case Manager’s functions include:

  • Reviewing with participants the conditions of release, program agreement, and consents for disclosure
  • Conducting the intake/assessment interview to identify participants’ needs, including possible mental health and/or substance abuse problems, and making appropriate referrals
  • Verifying participant contact information, applicable activities and responsibilities to assign participants to a designated level of supervision
  • Maintaining face-to-face and telephone contact with participants, monitoring re-arrests, and preparing written progress reports for court
  • Maintaining communication with defense attorneys, and referral agencies until transfer or completion of reporting responsibilities
  • Updating computerized case management files accordingly to produce periodic reports on participant compliance
  • Appearing and advocating in court regarding participants’ compliance as necessary


  • MSW required with + 3 years of related experience
  • Knowledge of NYC Court Operations, preferred
  • LMSW, a plus

The successful candidate will possess a combination of the following knowledge, skills, and experiences:

  • Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models
  • Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals
  • Ability to exercise sound and quick judgment
  • Excellent communication and writing skills
  • Excellent time management skills
  • Computer literate with the ability to quickly adapt to changing technology
  • Bilingual skills preferred, Mandarin a plus
  • Must be willing to work evening and weekend hours, if needed
  • CASAC or CASCT encouraged to apply


BENEFITS: CJA offers a very generous benefit plan including health, dental and vision insurance, four weeks’ vacation, paid holidays and a retirement plan with employer matching contributions.

TO APPLY: Submit Cover Letter & Resume to the attention of the Clinical Supervisor

NOTE: Only those candidates being considered will be contacted. No phone calls please.


The New York City Criminal Justice Agency is an Equal Opportunity Employer


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